How Can We Help You?
From setup and integrations to plans and how the AI works, here are the answers to the questions we hear most. No hold music.
Getting Started
Setup usually fits between two meetings. Just add the one-line code we send you between the <head> tags of your website. MHS Links AI scans your site in about 3 minutes and is then ready to welcome your customers.
No. Website setup takes a single line of code, and our team guides you step by step as you connect WhatsApp, Instagram and your calendar.
MHS Links AI adapts to any business that takes customer communication seriously, especially clinics and healthcare providers, e-commerce stores, construction and real estate firms, educational institutions, digital agencies and B2B sales teams. Explore solutions by industry.
Once you sign up, our team will get in touch. Together we gather your services, prices and frequently asked questions; then we set up your assistant in your brand’s voice and connect your channels. The first 3 days of the Plus plan are free. Start your trial.
Integrations
Yes. MHS Links AI is a Meta Tech Provider, so your WhatsApp, Instagram and Facebook accounts connect through Meta’s official infrastructure. Messages from every channel arrive in one place, and your customers get the same care whichever channel they write from. The channels included depend on your plan.
The assistant connects to your Google Calendar or Calendly account, checks available times, confirms a time with the customer, and adds the appointment directly to your calendar. For appointments that need a video call, Google Meet and Zoom links can also be used. Your team no longer has to trade messages to confirm times.
Yes. With the Meta Ads and Google Ads integrations, leads from your ad forms reach the assistant and your CRM within seconds, so first contact happens before the lead goes cold. For people who miss their appointment, retargeting campaigns can be triggered on Meta.
We offer more than 50 integration options. Tell us which tool you use and we’ll assess the fit together. For custom development needs, see our Developer API page.
Plans and Trial
Yes. You can try the Plus plan free for 3 days and decide afterwards. Start your trial.
If you want to start with a single channel, through your website and WhatsApp, choose Starter. If you actively manage an ad budget and want to score leads by intent and automate CRM logging and deposit collection, choose Plus. Pro is the right fit for high-volume businesses that need the voice confirmation assistant, live call handover to an agent, priority server speed, and open API access. If you’re not sure, write to us and we’ll decide together.
All plans are billed monthly. If you’d like a custom quote for multiple branches or enterprise needs, contact us.
Yes. You can upgrade your plan as your business grows, and when your needs change, you can talk to our team about adjusting it.
AI and Security
Your assistant behaves like an employee who knows what they don’t know. The “Hallucination Shield” is designed to keep every answer grounded only in the information you upload. If the answer isn’t in your knowledge base, the assistant politely says so instead of making something up and passes the conversation to a live agent.
MHS Links AI analyzes the customer’s intent in real time. When a customer asks to speak with an agent, or the assistant recognizes that the conversation has reached a critical closing stage, it hands the conversation to your sales team via WhatsApp or your CRM, along with the full history and a summary. Your customer never has to explain the same thing twice.
No. MHS Links AI communicates fluently in more than 95 languages. If your customer writes in Spanish, they get a reply in Spanish, while the conversation is saved to your CRM in your language for your team to review. Your international customers are welcomed in their own language.
A missed appointment doesn’t have to mean a lost customer. The system sends automatic reminder messages on days 1, 3 and 7, and at the same time it can trigger win-back campaigns in Meta ads aimed specifically at those customers.
You’ll find full details on how personal data is processed on our Privacy Policy page. If you have any questions, write to us at iletisim@mhslinks.com.
Didn’t Find What You Need?
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