The Patient Experience
Starts with the First Message
An AI assistant that handles patient inquiries 24/7 with the same care your clinic shows, schedules appointments and sends reminders, and gently wins back patients who miss them.
- After-hours inquiries are answered instantly, too
- A timely reminder before every appointment
- Follow-up messages to no-show patients on days 1, 3, and 7
Challenges and Solutions
Familiar Challenges
- After-hours questions wait until morning, and in the meantime the patient messages another clinic.
- Patients who miss appointments leave your doctors’ most valuable hours sitting empty.
- Questions about prices, the address, and parking eat into the time your team could spend with patients.
With MHS Links AI
- The assistant responds to every inquiry within 30 seconds, in your clinic’s tone, and turns it into an appointment.
- Reminders go out on time, and retargeting aims to win back 30–40% of no-shows.
- Common questions are answered instantly, so your team and doctors can give their time to patients.
What Your Assistant Takes On
The assistant works only with the information you upload, speaking your industry’s language in your brand’s voice.
Appointment Scheduling
Suggests open slots from your doctors’ calendars, confirms with the patient, and books the appointment directly.
Pre-Visit Intake
Notes details such as the reason for the visit, current medications, and preferred doctor before the appointment.
Reminders and Follow-Up
Sends a reminder before each appointment and, for patients who don’t show up, starts follow-up on days 1, 3, and 7 along with retargeting.
Frequently Asked Questions
Answers questions about price ranges, the address, parking, and opening hours instantly and consistently.
Health Tourism
Corresponds with patients abroad in more than 95 languages and gives you a summary of each conversation in your language.
Campaign Periods
Handles the surge of ad inquiries during check-up and aesthetic campaigns with the same care.
Recommended
Integrations
The channels and tools that stand out in this industry. You can explore all 50+ integrations on the integrations page.
WhatsApp
Instagram
Google Calendar
Calendly
Meta Ads
Google AdsRecommended Plan: Plus
$54 / monthAutomate your sales process end to end with live intent scoring, Meta and Google Ads integration, automatic CRM logging, no-show follow-up, and deposit collection. Try it free for 3 days first, then decide.
Let Your Doctors Focus on Patients,
and Your Assistant on Messages
Try the Plus plan free for 3 days. During setup, we’ll work with you to design an assistant that matches your clinic’s tone.