Overview
Every minute someone waits for a reply after filling out your ad form, they drift a little closer to your competitor. MHS Links AI connects through Meta’s official infrastructure, so leads from the lead forms in your Facebook and Instagram ads reach the assistant within seconds.
The assistant greets every lead with a personalized message within 30 seconds, scores their intent as hot, warm, or cold, and guides the right ones to book an appointment. No-shows receive reminders on days 1, 3, and 7, and retargeting ads are triggered for those same people on Meta.
What You Can Do
A Welcome Within Seconds
A personalized welcome message goes out as soon as the form arrives, so the lead gets a reply while their interest is still fresh.
Intent Scoring
Every lead is tagged hot, warm, or cold, so the people closest to buying stand out on your team’s screen.
From Form to Appointment
The assistant checks your calendar for an available time and books the appointment; form details are logged in the CRM along with the conversation.
Retargeting
Win-back ads are triggered on Meta for people who miss their appointment. The goal is to recover 30–40% of those appointments.
Setup Steps
- 01
Connect Your Accounts
Your Facebook Page and ad account are connected through Meta’s secure authorization steps, with no need to share passwords.
- 02
Map Your Forms
Together, we decide which forms send leads to the assistant and how the form fields are used.
- 03
Design the Welcome Flow
The first message, the scoring criteria, and the booking steps are tailored to your business.
- 04
Test and Go Live
The flow is tested end to end with a sample form submission; once you approve, leads are handled live.
Requirements
- Meta business account (Business Manager)
- The Facebook Page your lead forms are linked to
- The necessary access permissions for your Page and ad account
- A connected calendar for appointments (Google Calendar or Calendly)
Data and Security
- MHS Links AI is a Meta Tech Provider; the connection runs through Meta’s official infrastructure.
- Access is limited to the permissions you approve on Meta’s authorization screens, and you can revoke them at any time.
For details, see our Privacy Policy.
Which Plans Include It?
For full plan details, see the comparison table.
Frequently Asked Questions
We design the welcome flow with you during setup. When the first message is sent on WhatsApp, Meta-approved message templates are used.
In most cases, no. Your existing forms can be connected as they are; if needed, we review the form fields with you on the setup call.
Yes. The integration connects to your Page and ad account, so leads reach the assistant the same way no matter who manages your campaigns.