Overview
For businesses that serve customers in different countries, PayPal is a payment method buyers trust. MHS Links AI connects to your PayPal Business account through the official API and brings the payment step into the conversation.
When the customer is ready to buy, the assistant sends a payment link created through PayPal. Payment is completed on the PayPal payment page, and each customer’s stage is tracked in the sales pipeline in the CRM.
What You Can Do
Payment Links in the Conversation
Once a customer has decided, the assistant sends a secure payment link right in the conversation.
Secure Payment Page
Payment is completed on the secure PayPal payment page; the assistant never asks for card details in the chat.
A Shorter Path from Decision to Payment
With fewer steps between offer and payment, customers can complete the transaction the moment they decide.
Tracking in the Sales Pipeline
Customers who receive a payment link are tracked in the CRM along with their sales stage.
Setup Steps
- 01
Connect Your PayPal Account
Your account is connected securely with API credentials from your PayPal dashboard; your dashboard password is never shared.
- 02
Map Your Products and Services
Together, we confirm which products or services get a payment link and how the amounts are determined.
- 03
Design the Flow
The point at which the assistant offers the payment link is set to fit your sales process.
- 04
Test and Go Live
The flow is tested end to end in the PayPal test environment and goes live once you approve.
Requirements
- A PayPal Business account that is ready to accept payments, registered in a country where PayPal offers business services
- The products or services you sell and their prices
- At least one messaging channel for the assistant to work on
Data and Security
- The assistant never asks for card details; payment is completed on the secure PayPal payment page.
- The connection is made through the official PayPal API.
- The assistant answers only from the information you upload. When it doesn’t know something, it doesn’t make things up; it hands the conversation to your team.
For details, see our Privacy Policy.
Which Plans Include It?
This integration is planned as part of your setup, based on your needs. We’ll work out together during setup which plan it’s added to and how.
Write to usFrequently Asked Questions
No. The assistant only sends the payment link; card details are entered on the secure PayPal payment page.
Payments are collected through the PayPal account you connect, and you follow the details in your PayPal dashboard as usual. Each customer’s place in the sales process is shown in the CRM.
PayPal’s business services vary by country. Before setup, we check together that you can receive payments in the country where your account is registered.