Overview
Someone who watches your ad on TikTok and fills in the form is at the peak of their interest; the longer the reply takes, the further the feed carries them to another video. MHS Links AI connects through TikTok’s official integration options, and leads from your instant forms reach the assistant within seconds.
The assistant greets each lead with a personalized message, scores their intent as hot, warm, or cold, and guides suitable leads toward an appointment. Form details and a conversation summary are logged in the CRM along with the campaign the lead came from.
What You Can Do
A Welcome Within Seconds
A personalized welcome message goes out as soon as the form arrives, so the lead gets a reply while their interest is still fresh.
Intent Scoring
Every lead is tagged hot, warm, or cold, so the people closest to buying stand out on your team’s screen.
From Form to Appointment
The assistant checks your calendar for an available time and books the appointment; form details are logged in the CRM along with the conversation.
Campaign-Level Visibility
Each lead is recorded with the campaign it came from, so you can see which ads turn into real conversations.
Setup Steps
- 01
Connect Your TikTok Account
Your TikTok Ads Manager account is connected through TikTok’s secure authorization steps, without sharing a password.
- 02
Map Your Forms
Together, we decide which instant forms send leads to the assistant and how the form fields are used.
- 03
Design the Welcome Flow
The first message, the scoring criteria, and the booking steps are tailored to your business.
- 04
Test and Go Live
The flow is tested end to end with a sample form submission; once you approve, leads are handled live.
Requirements
- TikTok ad campaigns that use instant forms
- The required access to your TikTok Ads Manager account
- A connected calendar for appointments (Google Calendar or Calendly)
Data and Security
- Access is limited to the permissions you approve on TikTok’s authorization screen, and you can revoke them at any time.
- Form details are used only to respond to the lead and to log it in the CRM.
- The assistant answers only from the information you upload. When it doesn’t know something, it doesn’t make things up; it hands the conversation to your team.
For details, see our Privacy Policy.
Which Plans Include It?
This integration is planned as part of your setup, based on your needs. We’ll work out together during setup which plan it’s added to and how.
Write to usFrequently Asked Questions
We decide on the greeting channel and the first message together during setup. When the first message goes out on WhatsApp, Meta-approved message templates are used.
Yes. The integration connects to your ad account, so leads reach the assistant the same way no matter who manages the campaigns.
Yes. Leads from every advertising and messaging channel you connect are collected, with their source channel, in the same dashboard and in the CRM.